We’re looking for a proactive and inspiring Senior Employment Adviser to lead our team in delivering high-quality supported employment across the Connect to Work programme. This is an exciting opportunity to combine leadership, quality assurance and operational excellence – supporting advisers, driving performance, and ensuring fidelity to IPS/SEQF models. If you’re an experienced employment specialist with strong coaching and leadership skills, this is your chance to shape impactful services and help participants thrive. We’d love to connect with you!

Required Skills

Essential

• Demonstrates highly effective communication skills that meet the key stakeholders’ individual needs and learning styles.
• Able to effectively deliver multiple projects and service delivery.
• IT literate and competent in the use of Microsoft Office Applications and other Action Deafness’ bespoke systems.
• Experience delivering Supported Employment, IPS, SEQF or similar employment programmes.
• Experience supervising or leading staff.
• Strong understanding of employer engagement, job coaching and vocational profiling.
• High standard of written and digital recording skills.
• Ability to analyse performance data and implement improvements.
• Knowledge of safeguarding responsibilities and professional boundaries.

Desirable

• Experience in disability employment or working with people with complex needs.
• Experience delivering staff training, coaching or quality assurance.

Required Qualifications

• An acceptable Enhanced DBS with Adult Barred List check.
• Safeguarding and Prevent training (renewed every 3 years + annual refresher preferred).
• Participation in Step2Skills induction, Best Practice Days and required CPD.

Additional Information

• Car owner/driver (essential) – expenses reimbursed in line with AD expenses policy.  Travel within Hertfordshire and surrounding areas may be required.
• Personal circumstances must allow the candidate to work extended hours on occasions during times of peak activity including international trips, evenings and weekends.

Benefits of working with us:

• Flexible working hours to promote work-life balance
• 23 days holiday per annum, increasing to 28 days after 5 years’ service
• 1 Wellbeing Day per year
• Company Pension Scheme
• Sick Pay
• Employee Assistance Programme: free counselling, wellbeing support, legal and financial advice, discounts and perks
• A DBS Enhanced Check
• Ongoing training and support
• Paid training with access to E Learning modules
• Progression opportunities at a Deaf-led organisation
• Detailed induction to the company and the role
• Skilled and supportive team-working
• Rewarding role where your contributions truly matter!

Why work with us?

At Action Deafness, we pride ourselves on creating a supportive and inclusive environment that empowers our team members to thrive. By joining us, you will:

• Make a direct impact: Support individuals to develop the skills they need to progress into employment.
• Be part of a caring community: Work alongside a passionate and collaborative team that values diversity and inclusion.
• Develop your skills: Receive ongoing training and professional development opportunities to help you grow in your role.

For more information, please view the Job Description.

Connect to Work Scheme

The Connect to Work scheme is a government-funded initiative designed to support individuals who face barriers to employment, helping them develop skills, build confidence, and secure sustainable work. As part of this programme, Action Deafness has successfully secured a five-year contract to deliver tailored employment support across Hertfordshire.

Working in partnership with Step2Skills (part of Hertfordshire Futures), Action Deafness will focus on supporting Deaf, Deafblind, and Hard of Hearing individuals to access meaningful employment opportunities. The programme aims to address the unique challenges faced by these communities by providing specialist, person-centred support that enhances employability, promotes independence, and connects individuals with inclusive employers across the region.

Apply now!

If you are interested in joining our team, please email your CV to [email protected] or complete the application form below. Any queries, please email HR.