Deaf Community Outreach Project Assistant
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Deaf Community Outreach Project Assistant
Action on Disability
Job Description
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
To support Deaf adults across West London by providing BSL-accessible engagement, assisting with outreach activities and helping to reduce isolation and improve access to services.
This is a delivery-focused assistant role working under supervision.
Main Responsibilities
Deaf Community Club
- Facilitate and run the Deaf Community Club which takes place once a month on the third Saturday of the month, from 4.00pm – 10.00pm
- Set up for space for acitivites and the club
- Welcome members to the group
Outreach and Development Support
- Assist in identifying and engaging Deaf adults
- Provide practical support and signposting to local services, under supervision
- Support individuals to access community support and services
- Support in the development of a new Deaf Community Over 60s social group, engage with new members to attend and facilitate the group
General Responsibilities
Work in line with AoD’s aims, values and the Social Model of Disability.
- Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
- Actively contribute to team meetings, supervision and training.
- Promote AoD’s services and values to partners, employers and the wider community.
- Be flexible and willing to carry out other tasks that support the smooth running of the service.
Organisational responsibilities
All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:
- Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
- Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
- Promote and represent AoD positively to partners, employers, funders and members of the public.
- Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
- Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
- Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
- Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
- Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
- Uphold AoD’s commitment to being a DPO led by and for Disabled people.
Additional Information
- Some evening or weekend work may occasionally be required.
- An enhanced DBS check will be required.
- Travel across Greater London will be required; travel expenses reimbursed according to policy.
Person Specification
You do not need to meet every point to apply. We welcome applications from Deaf and Disabled people and value a wide range of experience, including lived experience of disability.
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Factors
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Essential |
Desirable |
How Identified
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| Skills and Qualifications | · Fluency in British Sign Language (BSL). Due to the nature of this role, this is an occupational requirement in accordance with the Equality Act 2010
· Good interpersonal and communication skills · Ability to engage Deaf adults in a respectful and inclusive manner · Basic IT skills (email, Microsoft Office, simple data entry) · Ability to maintain accurate attendance records and simple case notes
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· BSL Level 4
· First Aid training · Safeguarding awareness training
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Application form, interview, and references |
| Experience | · Experience engaging with Deaf adults or the Deaf community
· Experience supporting group activities, workshops or community sessions · Experience working as part of a team |
· Experience in outreach or community-based work
· Experience supporting individuals to access services (e.g. housing, benefits, health) · Experience working or volunteering within a Disabled People’s Organisation
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Application form, interview, and references |
| Knowledge and Understanding | · Understanding of barriers faced by Deaf BSL users
· Awareness of the impact of social isolation on wellbeing · Understanding of confidentiality and safeguarding responsibilities |
· Understanding of the Social Model of Disability
· Knowledge of local services across West London
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Application form and interview, |
| Personal Qualities | · Friendly, approachable and respectful manner
· Reliable and punctual · Ability to build trust within the Deaf community · Willingness to learn and develop · Ability to follow guidance and work under supervision
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· Confidence facilitating small group activities
· Ability to work flexibly across boroughs |
Application form, interview and references |
| Motivation and Values | · Commitment to AoD’s values of equality, inclusion and co-production
· Commitment to improving access and opportunities for Deaf and Disabled people · Willingness to participate in supervision, training and team meetings
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· Lived experience of disability or connection to the Deaf community | Application form, interview and references |
How to Apply
We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.
Deaf candidates are welcome to contact AoD for an informal Zoom discussion to find out more about the role, expectations and the work involved before applying
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We are actively encouraging Disabled people to apply
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Please email [email protected] for an application pack or check out our website www.aod.org.uk
Send completed applications (marked ‘Private and Confidential’) to:
Organisational Coordinator
Action on Disability
Centre for Independent Living
Mo Mowlam House
Clem Attlee Court
London SW6 7BF
Closing date: 24th July
Interviews: 3rd August
Interested in this job?

Action on Disability
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Job Overview
- Date posted:6 July, 2026
- Closing date:24 July, 2026
- Interview Date:3 August, 2026
- Location:London
- Salary:£14.80 per hour plus 12.07% holiday pay
- Contract:Zero contract
- Job Type:Part Time